faq
1.Can you send me more pictures of the desired model?
Sure, you can send the link or full name of the products to customer service to ask more pics.
2.What movement do the watches have?
Depending on the grade of the watch you chosen, our watches have Asian or high quality ETA Swiss movements.
3.Are the watches water resistant?
All our Asian grade watches are water resistant but not waterproof. We do not recommend you taking it to shower room or swimming pool. Taking the watches underwater will revoke their guarantee.
If you need it waterproof, you can contact our customer service to add an extra waterproof device to your watch by only 30$. And the waterproof depth would be 10meters or so.
4.Can I pay with my VISA/Mastercard card?
We encourage people to use Bitcoin and Western Union, since Visa and MasterCard policies are against replica products, however we process Paypal/Visa/MasterCards for limited times. If you did not find the option available, come back another time and please contact customer service.
5.How do I place an Order?
1.Place an order on website
2. Provide product links or pictures of the watch that you need, we will calculate the price, and provide you Western Union account details for you to transfer.
Tip: after paying, Please provide your shipping address and MTCN number, so that we can process your order shortly. Any questions, contact us .
6.Why does my order not go through ?
1. Sometimes the bank will blocked the transaction due to the risky overseas transaction. Plz contact our customer service.
2. your card is not authorized. Plz contact our customer service for help.
3. If the total order amount exceeds USD 1,000, it will be subject to bank restrictions. It is recommended to contact customer service and use Western Union or Bitcoin to pay preferential treatment.
7.How fast is the shipping time?
Once the payment is confirmed, we will process your order in 3-7 business days, then we will ship through EMS/ Other express companies which takes 15-25 days(USA) to get delivered to your door, about other countries’ shipping time you can ask customer service for help.
8. What should I do if I did not receive my watch?
If the package does not arrive (seized by customs or lost), you can contact our customer service to request a refund or resend.